Help Center

Naturally Scientific Support.

Your pet’s health is our priority. Explore our comprehensive guides on insect nutrition, feeding transitions, and managing your subscription.

Nutrition & Insects

Is Black Soldier Fly (BSF) protein safe for daily consumption? expand_more
Absolutely. BSF protein is recognized by veterinarians as a high-quality, hypoallergenic protein source. It contains all essential amino acids and is free from the antibiotics and growth hormones often found in traditional livestock. Our BSF is reared in controlled, pharmaceutical-grade environments to ensure 100% purity.
How does insect protein compare to beef or chicken? expand_more
Gram for gram, BSF larvae provide more calcium than milk and more iron than spinach. Nutritionally, it is as bioavailable as high-grade chicken but carries a significantly lower risk of allergic reactions, making it ideal for pets with sensitive stomachs.

Feeding & Transition

How do I transition my pet to True Nature Asia? expand_more

We recommend a gradual transition to allow your pet’s digestive enzymes to adapt:

Day 125% True Nature
Day 250% True Nature
Day 375% True Nature
Day 4+100% True Nature
Can I mix this with my current wet food? expand_more
Yes, our food is designed to be highly palatable and can be mixed with toppers or other wet food. However, for the full hypoallergenic benefit, we recommend eventually transitioning to a purely insect-based diet.

Orders & Subscription

How does the 14-day trial work? expand_more
The 14-day trial allows you to test our nutrition risk-free at 50% off. You’ll receive a transition-sized box of our flagship formula. If your pet doesn’t love it, simply let us know — there’s no obligation to continue.
Can I skip or pause my deliveries? expand_more
Absolutely. We believe in transparency and flexibility. You can pause, skip a month, or change your delivery frequency at any time — just contact us via Zalo, phone, or email. No hidden fees or cancellation penalties.

Still have questions?

Our team of nutritionists and pet-care specialists are here to help you make the best choice for your furry companion.